Krones Digital Solutions India - ServiceNow Administrator (m/f/d)*
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Reference number 2024-0492 Date 08. April 2025

Krones Digital Solutions India - ServiceNow Administrator (m/f/d)*

Division
Digitalization
Company
Krones Digital Solutions India Pvt. Ltd.
Location
Bengaluru, India
Join as
Professionals
Worktime
Communicating working hours

Being the world market leader, we at Krones are working on future-oriented solutions for sustainable and affordable beverages and food – for everyone and everywhere. And we need you to bring them into the world.

In the international Krones.digital community, all digital experts of the Krones Group work together. We are fans of cutting-edge technologies and develop innovative services and solutions which are used in every fourth beverage bottle worldwide. We are united by the ambition to do more than just ticking off to-do lists. We want to create real added value for our customers and optimise the beverage and liquid-food production wherever there is still room for improvement - and thus make our contribution to a sustainable and better future.

Interested? Become part of the Krones team – because together we achieve more!

Let's create impact beyond tomorrow

What awaits you

  • Collaborating with stakeholders to understand business requirements and translate them into technical solutions within ServiceNow
  • Performing system upgrades, patches, and enhancements to ensure optimal performance and security
  • Creating and maintaining documentation, including process flows, technical designs, and standard operating procedures
  • Troubleshooting issues, resolving incidents, and providing technical support to end-users
  • Developing and maintaining ServiceNow integrations with other systems and applications
  • Staying informed about ServiceNow best practices, new features, and industry trends to continually improve platform utilization
  • Works with the rest of the ServiceNow platform team, Platform and Process Owners on configuring and maintaining ServiceNow Platform components
  • Have a software development background that will be enhanced by ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow 
  • Performs routine maintenance to include performance monitoring and error identification/ remediation
  • Extensive review of new version release notes by identifying and documenting changes to Platform functionality to understand impact (positive/negative) to implementation
  • Ensure latest upgrades and features are enabled
  • Work with ServiceNow and the community by participating in local user groups and knowledge events to expand Platform knowledge and network

Your Profil

You contribute

  • Bachelor’s degree in computer science / engineering or a comparable qualification
  • 8 - 10 years of ServiceNow Administrator experience
  • CSA ServiceNow Certificate, other platform focused module experience is a bonus
  • Agile software development methodologies (e.g. Scrum)
  • Advanced System Administration     
  • Basic understanding of Business Processes and understanding of admin activities on the platform (esp. basic scripting, data uploads, groups/roles management, patch management etc.)
  • ServiceNow System Administrator training 
  • Trainings / certifikations are a plus in: ServiceNow Fundamentals, ServiceNow System Administration (CSA), ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Platform Implementation, Application Creation in ServiceNow, ITIL v3 foundation
  • Excellent collaboration, communication, and presentation skills        

Our benefits

Krones as an employer

Krones’ employees are what set it apart from the rest. For they deliver a peak performance every day – thus ensuring the future viability of the company. And it is exactly this level of input that Krones acknowledges with its attractive rewards:

Meaningful work
Our benefits
Meaningful work

Join us in designing change in an industry of the future, because food and beverages are vital for everyone around the world. With resource-saving systems, innovative packaging alternatives and digital solutions, we are contributing to making the world of beverage bottling even more sustainable. But that is not all: For example, by simplifying the production of alternative proteins, we are helping to feed the global population in the future; and with our recycling plants, we are promoting the circular economy to include more and more plastics.

International community
Our benefits
International community

With over 20,000 people and more than 100 locations around the world, we are a veritable international community. We work together across (national) borders to supply our customers worldwide with high-tech systems and provide them with the best possible service. We achieve this through mutual support and respect, and by accepting everyone for who they are. As a result, we are constantly acquiring new perspectives, becoming familiar with new cultures and languages – and it is not uncommon for colleagues on opposite sides of the globe to become friends.

Attractive pay
Our benefits
Attractive pay

In addition to your fair salary, at Krones you will also receive numerous voluntary additional company benefits, for example: pension benefits and support in the event of illness. The Krones discount platform offers you exclusive discounts on products and services throughout Germany. In addition, we also provide food subsidies for our canteens and kiosks.

Flexible working environment
Our benefits
Flexible working environment

We would like you to be in a position to shape your life as freely as possible. This is why we offer you fair working-time models with a flexible time account and – if your job allows it – the option of working remotely. In addition to part-time employment, there are also modern career models available, such as job sharing to help you reconcile your family and career – with some of our corporate locations also offering childcare facilities. With leaves of absence, workations or sabbaticals, you also have a range of options available for compensatory time-off. Alternatively, you also have the option of accumulating overtime in a flexitime account.

Focus on health
Our benefits
Focus on health

Because nothing is more important than safeguarding and boosting your own health in the long term, we at Krones have a company health management system. We make sure to not only provide a healthy and ergonomic working environment, but also offer you many initiatives such as free check-ups, courses or lectures, for example on mental health or skin cancer prevention. With the Krones BKK insurance provider, we also offer you the option of benefiting from the advantages of our attractive company health insurance scheme. Fitness and relaxation courses, our company sports groups and sporting events, provide a counterbalance to everyday working life – and you experience fun as part of the team.

Further training and retraining measures
Our benefits
Further training and retraining measures

The sky is the limit: for your personal and professional development, we offer you both specialist training and interdisciplinary further training measures, communication and method training. If required, you can even receive paid training or qualification leave to take part. You can also further develop your skills at an international level, expand your intercultural skills and build up an international network within our Group, for example with our Across Borders campaign. With increasing professional experience, you will have the opportunity to progress to managerial positions or specialist roles – including part-time.

The community
Krones.digital

The digital community of the Krones Group

At Krones, however, the focus is not only on connectivity in production, but also on an interpersonal level: Behind Krones.digital is a community of currently around 450 experts from a wide variety of fields, companies and countries. Their common mission is: To drive forward the digitalization of production processes – from machines to line control and central cloud platforms to SAP solutions for the beverage industry.

The team for Krones.digital

Get the latest insights into projects and working life at Krones.digital on LinkedIn

Krones.digital at LinkedIn

Your application

Interested? Apply online now!

Does this sound interesting to you? Then submit your application now! A challenging field of activity in a Krones team with attractive conditions is awaiting you. Any other questions?

For further information, please contact our Recruiting Team, phone +49 9401 70 2080. We are looking forward to receiving your application data.

To make sure your application will be treated efficiently and promptly, please use our online form - the input takes a maximum of 5 minutes.

This position is also suitable for people with disabilities.

* To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.
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