Krones Iberica - Service Dispatcher (m/f/d)*
Your tasks
The Service Dispatcher position is located within the Service Team of Krones Ibérica and reports to the local Head of Service position. The target of the Service Dispatcher position is to allocate the local Krones technicians/engineers to customer projects and construction sites across Spain (sometimes even to other countries), based on their qualifications and specialization and based on the technical requirements of the projects concerned. Other duties of the position include maintaining data in relevant systems (SAP etc.), reviewing travel reports and supporting the issuance of service invoices to the customers.
The main tasks and responsibilities of the position are:
- Assembly planning of service technicians in the Service ‘Dispatching Table’
- Processing and controlling SAP workflows for service orders
- Cooperation, coordination and optimization of assignment planning, together with the customer
- Resolving incidents (travel, organization etc.)
- Reviewing the travel reports of service technicians and external service Providers
- Engaging in the invoicing process for service activities
Your profile
- Proficiency in Microsoft Office suite/ Microsoft 365 (experience with Salesforce and/or SAP would be plus)
- Happy to work in a Team
- Enjoying frequent interactions with colleagues inside and outside of Spain
- Being customer orientated (“service mentality”)
- Willingness to learn and develop
- Proactive “can do” attitude
- Being a skilled coordinator / organizer
- High proficiency in Spanish and English is a must (knowledge of German and/or Portuguese would be a plus)
Our benefits
Krones as an employer
Krones’ employees are what set it apart from the rest. For they deliver a peak performance every day – thus ensuring the future viability of the company. And it is exactly this level of input that Krones acknowledges with its attractive rewards:







Your application
Interested? Apply online now!
We look forward to welcoming you in a dynamic open-minded company with a strong market position and lots of international ties. Krones Ibérica offers attractive working conditions and benefits, a modern working environment, and a high level of independence in the job. At Krones we value our employees and their development highly, so we offer professional and personal development opportunities both locally and within our international corporation. If you decide to join us, our team is dedicated to making you feel at ease and helping you settle-in well with a tailored onboarding program.
Does this sound interesting to you? Then submit your application now! A challenging field of activity in a Krones team with attractive conditions is awaiting you.
To make sure your application will be treated efficiently and promptly, please use our online form - the input takes a maximum of 5 minutes.
* To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.